Returns & Exchanges
At Retrograde Supply Co., we want you to be completely satisfied with your vintage-inspired gear, which is why we offer a 30-day window for returns and exchanges. All items must be in their original, unworn condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include in your package.
- 3.Pack and Ship
Securely pack your items in their original packaging, attach the prepaid label to the outside of the box, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.